Where we ship
We currently ship to addresses in the United States only.
Shipping rates
- 1 Explorer: $4.99 Standard Shipping
- 2 or more Explorers: Free Standard Shipping
The rate that applies to your order is shown at checkout before you pay.
Delivery time
Estimated delivery is 7–14 business days. Business days are Monday to Friday, excluding US public holidays. Delivery estimates are not guaranteed and can occasionally be affected by carrier delays.
Order tracking
As soon as your order ships, we email you a tracking number so you can follow your package.
Wrong address or missing package
Please check your shipping address carefully at checkout. If you notice a mistake, contact us as soon as possible and we will do our best to update it before your order ships. If your tracking shows your package as delivered but you can't find it, or it hasn't arrived within the estimated time, email us at bugexplorerstore@gmail.com and we will help.